SUPPORT & INQUIRIES

We are Here for You and Your Family

Have questions about your subscription, helper hiring, or daily medication coordination? Our dedicated caregiver support team is ready to help.

Softly Care Desk

Reach out to us directly for billing inquiries, subscription cancellations, refund assistance, or family space setup.

Service Availability24/7 Continuous Caregiver & Technical Support
Response TurnaroundInstant ticket routing & 24/7 care desk support

Priority WhatsApp Support

Active Softly Premium members can access real-time clinical care coordination on WhatsApp.

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